DataConnectiva FAQs

DataConnectiva is an External Data Archiving Solution for Salesforce enterprise customers that takes the capabilities of the Native Archiving Solution ‘DataArchiva’ to a whole new level. This Salesforce AppExchange application lets enterprise customers archive their significant data to any compatible external storage system. It also saves over 85% storage costs, improves the CRM performance, and boosts compliance.

The current version of DataConnectiva supports multiple external Cloud and On-premise database service platform providers such as Amazon, Google, Azure, and Heroku. It also includes various databases like Postgres, Redshift, MySQL, Oracle, MS SQL, and many more.

DataConnectiva works seamlessly with all the supported external storages.

Yes, it is possible to archive Salesforce data into on-premise storage using DataConnectiva, In fact, the application supports on-premise storages like SFTP, SMB, & Network Drive.

Yes, large volumes of organizational data, metadata, and records can be archived at a single time using migration utility, which is a one time activity performed during the initial archival process. Our support team can help you achieve these desired results.

No, the data integrity remains intact between the live and archived data, which can be viewed from the parent record in the Salesforce page without having to restore.

Yes. DataConnectiva has a feature called Field Audit Trail (FAT) that helps in archiving the field history data for years. DataConnectiva even supports System Audit Trail (SAT).

Whenever the archived data is needed, customers can make use of the restore button present in the application that allows them to restore the archived data in a single click.

Yes, proper security is guaranteed to the customers as the archived data is always encrypted using the highest standards of encryption technology while also supporting the key rotation policy.

For information about the pricing details of the application please get in touch with our support team or contact us via the contact form.

The entire archiving engine is inside the DataArchiva package and DataConnectiva package is an extension or a connector to connect to external storage. Therefore both the packages are required.

No, when using DataConnectiva, all the features and functionalities remain exactly the same as DataArchiva.

No, DataConnectiva doesn't have any option to purge data and it is not in the product road map as of now. Whenever a new feature is released, customers are updated of the same through different marketing campaigns.

No, the data archiving speed remains the same in both the applications. However, the job execution speed is entirely dependent on the customer’s Org, taking into consideration multiple factors.

No, DataConnectiva does not offer a reporting option within the application. Yes, you need to opt for a third party reporting tool. There is no recommendation from our end as there are plenty of options available in the market and customers can make the choice on their own.

Note: There will be a reporting option offered by the application as it is in the future road map. (No fixed timeline)

No, neither DataConnectiva nor any third-party server manages the Salesforce data while archiving it.

Yes. Like DataArchiva, DataConnectiva also supports both auto and manual metadata sync.

No, when archiving parent records, child objects will automatically be archived with them.

No, DataConnectiva doesn't allow the index fields to be edited.

No, DataConnectiva offers no feature to recover accidently deleted archived Salesforce data.

Yes, DataConnectiva also offers the data encryption feature like DataArchiva.

Yes, through additional customizations DataConnectiva expertly handles archiving data in junction object models.

Yes, DataConnectiva supports archiving of data related to other third-party applications and other AppExchange products as well.

Yes, governor limits also apply when archiving data with DataConnectiva.